If you have an investment property and are looking to maximise your return, or you would like to let out your apartment while you are on holiday to cover your travel costs, Uptown Apartments is here to look after you.
We take care of everything!
From preparing your property for short-term rentals, to attracting bookings, ensuring your guests are happy, maximising the yield on your investment through dynamic market-driven pricing and cleaning and maintaining your property, we draw on our plentiful experience to look after your property in the very best manner.
The short-term rental market in Australia has experienced a boom in recent years with the growth of Airbnb and other online travel agencies (OTAs). Regulation and public reaction to the industry is ever-changing, leading to a lot of uncertainty for many people.
Fortunately, we have been managing short-term rentals in Australia for nearly 10 years and are well-placed to deal with the changing landscape of the market.
Drawing on our experience, we understand the needs of guests and we ensure those needs are met. We also sit down with you to find out your needs to ensure we are attracting the right guests for your property.
Sit back and relax and let Uptown Apartments start managing your property today.
We assess the readiness of your apartment for short-term rentals and advise on any changes that may need to be made. We can help with sourcing furnishings, and give you the option of using your existing accounts (utilities/Foxtel, etc) or we can set these up for you. We organise photos, and launch your property across the best online channels. Furthermore, we have one standard management agreement for all clients, with a highly competitive 12.5% commission rate and complete transparency.
We understand the OTAs and create the right listing for your property, research and set the best nightly rates, and decide which portals to list your property on to maximise occupancy. We understand the benefits and limitations of the different portals, and how to maximise each to get the best for your property. We also have a successful SEO strategy, a long list of repeat guests, and relationships with relocation agencies and corporations, all helping to ensure a steady stream of direct bookings.
Uptown Apartments offers an array of products to assist guests to enjoy their stay, therefore increasing positive reviews and subsequently online exposure. All main booking correspondence with guests is triggered automatically, minimising a lack of information on the guests’ behalf. We have online guidebooks which provide information about the apartment (increasing guest appreciation of the facilities), offer local recommendations (increasing guest awareness of the local area) and provide links to local tours (increasing the likelihood that guests will enjoy their stay).
We utilise the market’s best dynamic pricing module to ensure we are achieving the optimum rate across all properties through online data analysis and market trends. Our dynamic pricing module also monitors and amends minimum stay policies on a daily basis to ensure we are filling our calendars with the right bookings at the right price at the right time.
Through our in-depth in-stay guest survey, along with requests for all guests to review our properties, we encourage guests to report any issues or maintenance needs that arise so that we can deal with them immediately. We also have policies and procedures in place to vet our guests, in particular those making last-minute bookings, to ensure your property is looked after. With Uptown Apartments, your property is in safe hands while you earn effortless income.
Uptown Apartments has recently updated its operating system to ensure we are following industry-best practice in terms of our financial obligations to you, our clients. We provide clear and concise monthly and financial year statements that break down all revenues, expenses and charges. We also provide you with access to an Owner’s Portal where you can view calendars and make bookings yourself for friends, family or colleagues, whether you want to charge a fee for the stay or not.